Insight

If you are unhappy with a claim denial ruling, and believe the internal disputes resolution process was not handled in a satisfactory manner, you can contact AFCA and lodge a dispute. AFCA can give you a welcome alternative to launching legal action against an insurer, which could end up being hideously expensive! If you do…

Receiving a letter of denial from an insurance company is never a welcomed outcome for anyone, particularly when you feel the insurance claim is legitimate. If you do not agree with the reason your claim has been denied, or you feel the insurer’s decision lacks sufficient reasoning, you will always have the means available to…

Cyber risks are continually evolving. This makes it all the more important for you to be up-to-date and have effective response measures in place to insulate yourself against emerging threats. We would like to bring to your attention the below update from our IT department outlining a notable cyber-threat in circulation which may pose significant…

We are commonly asked what obligations and level of authority Strata Managers have when arranging insurance on behalf of their clients. Subsequent to the Financial Services Reform Act (FSRA) in 2004 that now forms part of the Corporation Act, the Financial Services Industry, which incorporates the Insurance industry, has undergone radical changes as to how…

Owning and running a business carries with it significant responsibility and risk. Wrongful acts by business owners, dishonest acts by employees, harassment, wrongful dismissal and statutory fines and penalties are just a few areas of exposure that could threaten your business. Management Liability insurance is designed to protect you, your business and your personal assets….

It’s easy to forget in the midst of an icy Melbourne winter that bushfires are a part of life in Australia. But, as the sun starts to muscle its way through the clouds and re-emerge into our collective consciousness, it’s timely for rural property owners to reassess their exposure. Australia’s forests have adapted to tens…

Believe it or not, having the right Landlord Insurance in place can play a key factor in reducing a Landlord’s overheads in the long term. Lidia Siljanoski our Personal Insurance specialist explains how you too can achieve this. While having minimal cover or reducing the scope of your Landlord Insurance is not something we recommend,…

If you are a Strata Manager acting as an Office Bearer or someone who is currently fulfilling Office Bearers duties for an Owners Corporation then these frequently asked questions should provide insight into how necessary this “optional” cover is. What is Office Bearers Liability Insurance? Office Bearers Insurance is an important cover designed to provide…

Increasingly, organisations are being held accountable for any detrimental impact they may have on the environment. The continual tightening of regulation and intense public scrutiny has seen a heightened need for businesses to manage their environmental risks. In general, the business community has been slow to focus on the potential environmental impact of its operations…

You’ve sought professional advice and now the question is; do you take it or do you leave it? When it comes to determining a building sum insured, disregarding the advice could be detrimental to everyone concerned: the property owner, the Owners Corporation committee and you, the Strata Manager. One responsibility of an Owners Corporation committee…