Strata claims | Supporting owners behind the scenes
Strata claims can involve many moving parts. Discover how the right support, communication and claims guidance can help owners feel more informed as the process moves forward.
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Why strata insurance alone is not enough
Strata insurance plays a critical role in protecting buildings and the communities living within them. However, one of the most common areas of confusion for strata managers, committees and lot owners is understanding exactly what strata insurance does – and does not – cover.
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Who’s involved in an insurance claim?
Making an insurance claim is never easy. It usually follows an event that’s already disruptive, distressing and costly. On top of dealing with the immediate impact, you’re also faced with navigating a claims process that most of us – thankfully – don’t go through very often. Understanding who is involved and what each party does can make the experience less overwhelming and give you the confidence that your claim is being handled the right way.
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A guide to insurance claims for residential strata owners
Owning and living in a residential strata property means shared spaces and, at times, shared risks. When damage occurs, from minor incidents to major events, it’s important to understand how insurance claims work. Our claims team works alongside your strata manager to provide clear guidance and support, helping you achieve the best outcome.
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Support for SMEs after Cyclone Alfred
After ex-tropical Cyclone Alfred, businesses face challenges from floods to supply disruptions. Here’s how to recover with strategic planning and support.
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Insurance and claims information for strata properties
With the predicted weather events for NSW and QLD, we are aware that there may be a significant number of claims for water damage, with lodgements expected to increase. Our team is prepared and ready to assist.
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NSW & QLD Flood Catastrophe – Insurance & Claims Information for Strata Properties
With the recent heavy rainfall and terrible weather conditions across NSW and QLD, we have received a significant number of new claims for water damage, with lodgements expected to increase further. Our thoughts are with those whose homes and valued possessions have been affected. To guide you in navigating this situation and the insurance claims…
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Whitbread’s 10 Tips of Christmas
With the festive season in full swing, and new year steadily approaching, it’s fair to say we are all looking forward to a well-deserved break with plenty of fun and frivolity during the holiday season. To help keep you, your home and your business safe, we’ve compiled Whitbread’s ‘10 Tips of Christmas’ – so you…
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Insurance Claims: What steps should you take in a property emergency?
The recent flooding in NSW and QLD, plus a late season cyclone in WA, are stark reminders that wild weather events are occurring with greater frequency and increasing severity. In light of this, it is important to know what to do in a property claims emergency for both your business and your home. Having a…
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Potential Public Liability Claim? 4 Steps to follow if your business receives a Letter of Demand.
If a third party believes you or your business is responsible for personal injury or damage, and they decide to seek compensation, your company will likely receive a Letter of Demand (LOD). No matter how far-fetched a claim may appear, whether you believe it happened or not, it is not something to ignore. Renee Cassidy…
