Lia's Guide to All Things Strata Insurance
What is Strata Insurance and what does it cover you for? We answer the most common questions we get asked about Strata Insurance every day.
General Manager Strata | National
With a background spanning 27 years and experience of personal and commercial insurance, underwriting and claims management, Lia works to ensure Whitbread's strata clients are provided with industry leading insurance advice and risk management solutions.
With more than 10,000 residential and commercial strata titles in the Victorian portfolio, Lia works with her team of 17 insurance brokers and assistants to deliver the right outcomes for our clients.
By understanding our clients’ needs and challenges, Lia believes Whitbread builds long-lasting relationships and provides more tailored insurance solutions.
Lia views knowledge as power, which is why she considers every client interaction as an opportunity to empower others, by helping them to better understand the unique and often complex area of strata insurance. This in turn allows our clients to succeed in their own businesses.
She believes it is when we place ourselves in our clients’ shoes, by asking the right questions and listening, that we can deliver the best insurance programs.
Lia welcomes the challenges that this unique industry presents and the role she plays in finding innovative risk management solutions for our clients and empowering her team to do the same.
She has been instrumental in strengthening Whitbread’s presence in the broader strata arena through interactions with industry associations.
In addition to her role as head of strata, she is also a member of Whitbread’s leadership team where she plays a pivotal role in setting the agenda for Whitbread’s continued growth.
Lia is a Tier 1 Compliant Insurance Broker.
With the recent heavy rainfall and terrible weather conditions across NSW and QLD, we have received a significant number of new claims for water damage, with lodgements expected to increase further. Our thoughts are with those whose homes and valued possessions have been affected. To guide you in navigating this situation and the insurance claims process, we have provided some important information below.
With the online insurance market a popular way of obtaining cover, the role of an Insurance Broker may appear less relevant than in previous years. However when it comes to Strata Insurance, it is quite the opposite.
Complex legislation and the intricate, highly involved nature of managing Strata Insurance and strata claims, has meant the role of an insurance broker is more valuable than ever for strata managers.