Insight

As a Strata Manager, your days are generally spent ensuring that the needs of your clients are met. Owners expect quick and timely action on all matters, particularly when it comes to claims! Whitbread understand that claims management comes with high expectations, and pressure from owners to achieve their desired outcome. Our consultants manage the…

The boom in short-stay internet accommodation sites like Airbnb has led to more and more Australians opening their doors to people they don’t know. But what happens if something goes wrong? Lia de Sousa, Whitbread’s General Manager | Strata, checks out what can happen at your strata property after strangers check-in. Increasing numbers of apartment…

Does your strata property have defect issues? Are you hoping Strata Insurance will cover the defect and resultant damage? Unfortunately it isn’t quite that simple. Renee Cassidy, Claims Manager at Whitbread Insurance Brokers explains… With high demand for property and inner city living, apartment buildings are popping up at record pace. Yet, with contractors under…

Professional Indemnity (PI) Insurance is an important part of any business risk management strategy. No longer is PI only required by professionals such as lawyers, accountants, and architects. It is a legal requirement which applies to all Strata Managers. Professional Indemnity Insurance protects any person or entity who provides advice, especially for a fee, against…

In recent times, Strata Insurance has been a bone of contention for many Strata Managers and Owners Corporations (OC) across Australia. Non-compliant building materials, property defects, and hardening insurance markets have seen Strata Insurance premiums increase substantially, often with restrictive policy conditions and high excesses imposed. To help your OC navigate these challenging Strata Insurance…

If a third party believe your Owners Corporation are responsible for personal injury or property damage, and they decide to seek compensation, the Owners Corporation will most likely receive a Letter of Demand. Take it from us, no matter how far-fetched the claim seems, whether you believe it happened or not, never ignore it! Renee…

Does your Business Insurance still align with your risk exposures? The risks your business faces are continually evolving – particularly in today’s fast-paced economy. Whether it be the purchase or sale of assets, new legislation, developments in technology, a modification of your business activities, or a change in operating location, it is crucial to ensure…

Receiving a Letter of Denial for an insurance claim isn’t a particularly welcome outcome, especially if you feel the insurance claim should have been covered under the policy. Before tearing your hair out however, take comfort from the fact that a denial letter doesn’t have to be the end of the road for a claim…!…

From raging fires to torrential flooding, a critical event can occur at any given moment for the strata properties you manage. In early February 2019, a fire ripped through several balconies at the Neo200 building on Spencer Street in Melbourne. As a Strata Manager, how would you respond to a similar crisis at a property…

As technology continues to evolve, and elements of our lives become heavily entwined with the online world, individuals and businesses are becoming increasingly exposed to data theft and malicious online attacks. Accordingly, it is essential to understand how you can protect your sensitive data, and minimise the costly financial and legal fallout. Now is the…