Australia has experienced a challenging and turbulent start to 2020, with various natural disaster ‘catastrophes’ and the COVID-19 pandemic threatening the health, safety and livelihoods of our people. From bushfires to storm damage, many homes, cars and businesses have experienced serious damage as a result of recent events. In turn, this has seen a major…
The fast pace at which COVID-19 is spreading has been alarming to say the least. Unfortunately there is a likelihood at some point, that your business premises or strata property may be affected with a positive Coronavirus diagnosis. In these circumstances a thorough deep clean and sanitisation of the property will be essential. To aid…
The last six months have seen an unprecedented number of insurance ‘catastrophes’ declared in Australia. Many homes, cars and businesses experienced serious damage, resulting in a major spike in insurance claims across the nation. Unprecedented catastrophes in Australia Insurance events declared catastrophes over the last 6 months are as follows: East Coast Storms & flooding…
Does your strata property have defect issues? Are you hoping Strata Insurance will cover the defect and resultant damage? Unfortunately it isn’t quite that simple. Renee Cassidy, Claims Manager at Whitbread Insurance Brokers explains… With high demand for property and inner city living, apartment buildings are popping up at record pace. Yet, with contractors under…
If a third party believe your Owners Corporation are responsible for personal injury or property damage, and they decide to seek compensation, the Owners Corporation will most likely receive a Letter of Demand. Take it from us, no matter how far-fetched the claim seems, whether you believe it happened or not, never ignore it! Renee…
Receiving a Letter of Denial for an insurance claim isn’t a particularly welcome outcome, especially if you feel the insurance claim should have been covered under the policy. Before tearing your hair out however, take comfort from the fact that a denial letter doesn’t have to be the end of the road for a claim…!…
Whitbread’s Strata Insurance team received this important question from Australian Strata property blog, LookUpStrata. Our response below which addresses the consequences of underinsurance for Strata lot owners has been prepared by Renee Cassidy | Whitbread Claims Team Manager. The scenario: I believe the Building Sum Insured on my Strata Insurance policy is insufficient, and I…
Do you know what steps to take if your Home or Strata property is damaged in a storm? Renee Cassidy, Claims Manager at Whitbread Insurance Brokers, provides her top tips should your property suffer damage during a severe weather event. It’s a stormy day, and the wind has been howling all afternoon amid heavy downpours…
Emergency claims assistance Although all claims lodged through Whitbread are actioned within 24 hours of notification, there are emergency situations where you may require urgent after hours assistance. What you can do: If such a situation arises, we recommend contacting your insurance company directly, to seek emergency assistance and commence the claims process as soon…
In the event of water damage due to a leaky pipe in a Strata property, who is responsible for paying the excess – the owner or the body corporate? Excesses can be a confusing area when it comes to Strata Insurance claims, particularly around who is responsible for paying the excess. Whitbread’s Strata Insurance specialists…
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