Q&A: Who pays the Strata Insurance excess on a leaky pipe claim?
In the event of water damage due to a leaky pipe in a Strata property, who is responsible for paying the excess - the owner or the body corporate?
Claim situations are when our clients need us the most and as our clients will testify, we deliver exceptional service.
Although all claims lodged through Whitbread are actioned within 24 hours of notification, however there are situations where you may require urgent after hours assistance.
If such a situation arises, we recommend that you contact your insurance company directly to seek emergency assistance and commence the claims process as soon as possible.
To help you stay ahead in any emergency, we suggest that you print or save this list somewhere that is easily accessible to you.
To discuss a claim or for more information on after-hours emergency assistance, please email firstname.lastname@example.org or call us on 1300 424 627.
From July 1, 2017, some residential Strata Insurance policies will experience significant total premium changes as a result of amendments to the Terrorism Insurance Act 2003 (Cth). The changes apply Australia wide, and relate to the introduction of a Terrorism Levy.
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